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LZVO 2. martā organizēja semināru saviem partneriem – IT piegādātājiem, lai informētu viņus par sistēmas attīstību un citām aktualitātēm.

The customer satisfaction survey conducted by the Latvian Medicines Verification Organization (LZVO) received a high evaluation for its customer service.

Latvijas Zāļu verifikācijas organizācijas (LZVO) veiktajā gala lietotāju aptaujā par klientu servisu saņemts augsts novērtējums.

Last year residents of Latvia received only safe prescription medicine, checked at the end of legal supply chain – pharmacies and healthcare institutions. More than 26.2 million of packages have been verified for the authenticity by the medicine verification system.

On February 9 marks the third anniversary of a medicines verification system across Europe, including Latvia, that ensures patient safety by detecting falsified medicines in the legal supply chain.

To improve the quality of work and cooperation with customers, in November 2021 the Latvian Medicines Verification Organisation (LZVO) conducted a survey of Software Suppliers (SWS) about LZVO customer service.