News

#news
End users evaluate the content, form and frequency of the LZVO newsletters

To ensure that the Latvian Medicines Verification Organisation’s (LZVO) newsletters meet the needs of end users in terms of content and format, LZVO conducted a survey of end users in May of this year. Among those respondents (242 end users) who assessed the relevance and value of the newsletters’ information, 76% or 185 respondents rated the relevance and value of information as very good or good.

#news
SWS have repeatedly rated the LZVO’s customer service highly

To improve the quality of work and cooperation with its customers, in April of this year, the Latvian Medicines Verification Organisation (LZVO) conducted a survey with Software Suppliers (SWS) about the LZVO's customer service. An invitation to participate in the survey was sent to all SWS’ who cooperate with the LZVO and offer technical solutions for Latvian end users – pharmacies, hospitals, healthcare institutions and pharmaceutical wholesalers.

The Chairwoman of the Board of LZVO has been appointed as one of the NMVO Observers within EMVO’s Board

On May 12, at the European Medicines Verification Organisation’s (EMVO) General Assembly meeting, the NMVO Observers within EMVO’s Board for 2023 from the National Medicines Verification Organizations (NMVOs) were approved. As one of the observers representing the group of small-scale countries, will be the Latvian Medicines Verification Organisation (LZVO) and its Chairwoman of the Board Inese Erdmane.